Support
Answers to the most common questions.
Is my device compatible?
NoteQuill runs on iPhone and iPad with iOS 26. AI features (summaries, chat, flashcards, quizzes…) require an Apple Intelligence–compatible device with Apple Intelligence turned on in Settings. Dictation, import and organizing your notes work on every device.
How do I restore my purchase?
Open Settings in NoteQuill, then “Restore Purchases”. Purchases are tied to your Apple Account: no NoteQuill account is needed.
How do I cancel my subscription?
In the iPhone Settings app: tap your name, then Subscriptions, then NoteQuill. Cancel at least 24 hours before the end of the current period.
Do my notes sync?
Yes, through your private iCloud, if iCloud is turned on on your devices. We can’t access your notes.
How do I protect a note?
In a note, open the “…” menu and lock it. It then opens with Face ID or your passcode, and never appears in widgets or search. A device passcode must be set.
How do I delete my data?
Delete your notes in the app: they are also removed from your iCloud and your other devices. Deleting the app erases local data. For purchase data kept by RevenueCat, contact us.
Which languages?
The app is available in French, English, German, Spanish, Italian, Japanese, Korean, Portuguese (Brazil) and Simplified Chinese. Dictation and transcription depend on the languages your device supports.
Contact us
Write to us: support@notequill.app